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Case Studies

The Change Team - Home

Eversheds - Leading Edge Graduate Assessment

Leading law firms invest considerable sums in recruiting and training graduates and there is fierce competition to attract the very best candidates who will become the partners of the future. Yet extensive research carried out by the Change Team in the late 1990s revealed that the major players were failing to use best practice assessment techniques...

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Gallaher UK - Driving Change Through Targeted Recruitment

The UK Commercial division of Gallaher Group has a strong track record in advertising and launching highly successful brands of cigarettes, cigars and tobacco. Who hasn't heard of Silk Cut cigarettes or Hamlet cigars? The ban on tobacco advertising in the UK, which came into effect in February 2003, has been the stimulus for a careful review of the strategy, direction and culture of the UK business, and the Change Team played a key role in helping to deliver the changes identified as a result....

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Transforming Behaviour using In-Depth Breakthrough Coaching

In regular coaching sessions, many managers set goals and action plans that they have every intention of carrying out, but somehow the change never happens or is not sustained. The usual reason people give for 'reverting to type' is that they have a very demanding role that takes up a great deal of time and energy, so they 'take their eye off the ball'. However, the real cause is unconscious resistance to the planned change...

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Raising the Bar through 'Coaching for High Performance'

With a change of leadership at the top, our client an FMCG manufacturer, had ambitious growth targets. To achieve them it needed to 'raise the bar' for all employees, boosting their performance and enabling them to give 110%. The board wanted all managers to drive performance improvement by helping direct reports to reflect on their performance and find ways to improve. However, this would require a change in culture...

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Unlocking Conflict between a New General Manager and his Team

A long-established and traditional manufacturer appointed a new general manager. His brief was to shake up a site that had great potential but had lots of issues and was seriously underperforming. His style was tough, challenging and he was soon in conflict with the senior team....

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