"We have worked with the Change Team
since 1999. I don't think of them as consultants,
but more like an extended part of the business. Lesley
and her team go out of their way to understand the
business objectives. Through probing and cajoling,
they help us determine the best (often more stretching)
outcome. Above all, they are there to help us steer
our course of action through to a successful conclusion.
Their commitment to 'seeing it through' and attention
to detail are rare in my experience."
Barry Jenner, Managing Director UK, Gallaher Group